Frequently asked questions

Above are some detailed, step by step instructions on exactly what is required for you to rent our Arches, Backdrops, and Floral Pillars in Phoenix, Arizona.

We offer 2 payment options:

The entire amount is either due upfront or you can choose SHOP PAY which splits the amount into 4 payments.

We will deliver for free within 20 miles of our warehouse in Phoenix, Arizona and pickup time of no later than 9:00PM. If your venue has a Phoenix or Paradise Valley address, it should qualify for free. Pickup times after 9:00PM can be scheduled for additional fee. If you cannot determine if your event address qualifies for free delivery, give us your address and we will be happy to let you know. 

Pick up charges after 9PM are as follows:

9:30PM charge of $50

10PM charge of of $100

10:30pm charge of $150

11PM charge of $200

1130pm charge of $250

12AM charge of $300

However, we will work with your venue for next day pickups to avoid these fees when possible. This will depend on the venue allow us, if the arch is needed the next morning, and if we can fit it into our schedule the next day. 

Yes! We deliver up to 75 miles from our warehouse in Phoenix, Arizona.

Our delivery fee to Sedona is $500.

That means the price you pay is for our movers and/or designer to set this item up one time, at one location. Additional fees will apply if the desired rental item is to be moved from the ceremony to the reception, or anywhere else. 

We do not meet to show you these products because they are too big and cumbersome to transport for these kind of appointments. We strive to provide you with clear and precise photos and videos so you know what the product looks like before you rent. Please see additional photos and videos on our Instagram account @FloralArchRentals. We also offer open houses to see the items at different venues. We also do bridal shows in Phoenix a few times a year. Please subscribe to our newsletter or email us for an upcoming open house date.

At this time, we are not offering custom floral arrangements, but we are already working on adding a variety of more arrangements to choose from.

We would love to know what you are looking for and we may be able to provide it for you as a rental soon. We are already in the process of adding more. Please email us the deets and we can let you know if this is possible!

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